Karen

Kelly Ceppa is a fantastic agent. She knows the Charlottesville market incredibly well. She is very professional, responding quickly with clear and thorough information.

Kelly puts her clients first, making herself available for showings, questions, or even just conversations that help people make good decisions. She goes the extra mile to get all the details right. We felt well represented and well protected with Kelly as our agent, from the first house she showed us to our closing.

An illustration of the way Kelly looked out for us was when she used her extensive experience in the Charlottesville market to ask the right questions about the age and condition of the sewer line to a house we had a contract on. Before we closed, she located and spoke to several contractors who had done sewer line work on the property. On top of that, she went to the property, put on her waders, and went into the creek gully behind the house to find the city main to help us determine the extent of sewer line to be replaced!

Always ready to help, after we closed, Kelly provided the names and numbers of reliable contractors so we could get the needed repairs and improvements done.

We highly recommend Kelly Ceppa!